Privacy Policy

Version 2.0, September 14, 2026

This is a courtesy translation provided for convenience. The legally binding version of this document is the Russian original: privacy.html

1. General Provisions

1.1. This policy defines the procedure for the processing of personal data by Sole Proprietor Alexander Anatolyevich Makarikhin (INN 773121379142, OGRNIP 322774600000104), hereinafter — the Operator.

1.2. A personal data subject is an individual to whom personal data relates: clients receiving psychological services, visitors to the Operator’s websites, and persons submitting requests for services.

1.3. The policy applies to all personal data of personal data subjects obtained by any means.

1.4. The Operator ensures the protection of personal data in accordance with the requirements of Federal Law No. 152-FZ of July 27, 2006 “On Personal Data.”

2. Categories of Personal Data Processed

Contact data:

• last name, first name, patronymic;
• phone number;
• email address;
• marital status (when providing couples/family consultations);
• information voluntarily provided by the subject in the “What brings you in” field of the booking form on the website.

Records data:

• dates and times of consultations;
• number of sessions conducted;
• information about paid services.

3. Purposes of Personal Data Processing

• conducting psychological consultations;
• processing booking requests from the website and contacting the subject about an appointment;
• planning and coordinating appointments;
• keeping records of services provided;
• communicating with clients regarding consultations.

4. Legal Grounds for Personal Data Processing

• the consent of the personal data subject — direct consent to the processing of personal data, or consent expressed upon payment for services (under the public offer agreement);
• performance of the agreement for the provision of psychological services;
• compliance with the requirements of the legislation of the Russian Federation.

5. Periods of Personal Data Processing and Storage

• contact data — 3 (three) years after the last consultation;
• records data — 3 (three) years after the last consultation;
• upon withdrawal of consent, personal data is deleted within 30 (thirty) days, except in cases where its retention is required by the legislation of the Russian Federation.

6. Transfer of Personal Data to Third Parties

Personal data is not transferred to third parties, except in cases provided for by the applicable legislation of the Russian Federation:

• upon official requests from competent state authorities in cases provided for by the legislation of the Russian Federation;
• when there is a threat to the life and health of the personal data subject or third parties;
• upon receipt of a court request.

7. Measures to Ensure the Security of Personal Data

• only the Operator has access to personal data;
• use of strong passwords and secure communication channels;
• regular data backups;
• use of anti-malware protection tools;
• regular professional development in the field of personal data protection.

8. Rights of Personal Data Subjects

Personal data subjects have the right to:

• receive information about the processing of their personal data;
• demand correction of inaccurate personal data;
• demand deletion of personal data;
• withdraw consent to the processing of personal data.

9. Use of Cookies

The Operator’s websites use cookies for:

• ensuring the correct operation of the website;
• analyzing traffic using Russian analytics services (Yandex Metrica).

The personal data subject may disable the use of cookies in their browser settings.

10. Inquiries Regarding Personal Data Processing

Email address for questions concerning the processing of personal data: privacy@thetherapy.com.